Starting the App for the first time
The first time you start the app you'll need to set which diaries, contact groups, task lists and email folders
you wish to sync. MyOffice doesn't waste connection time by syncing everything in your account so you'll
need to configure which folders you want to use. Initially, only your default diary will be configured to
sync. You can include other diaries by clicking 'Choose Diaries to sync'. Similarly, in Contacts click 'Choose
Contact Groups to sync' and so on.
You may also wish to click the 'Options' button on the first screen to configure some of the user settings
e.g. Time Zone selection, Diary View options.
Understanding the Sync Process
The sync process is triggered whenever your iPhone has an internet connection and
you either log on, press the sync button (the circular arrow in the bottom left
corner of the screen), or add, update, or delete an item of data. The sync
process will apply any changes you've made to your data (for example, adding a
new appointment) to the MyOffice server, and will also download any
changes to other data (for example, new emails). If you're in any doubt as to
whether or not you're looking at the latest data, just press the sync button.
If you do not have an internet connection you will obviously not be able to
sync with the MyOffice servers. However, you will still be able to view your
data and perform updates to your data. Any updates you perform will be held on
your iPhone and applied to the MyOffice servers when you next
connect your iPhone to the internet and sync.
Configuring Email accounts for iPhone/iPad access
If you want to send and receive emails on your iPhone/iPad you need to configure your email account settings
in MyOffice to be 'Server Managed'.
This changes the method used to receive emails. Server Managed means that instead of your iPhone/iPad
connecting directly to your email provider, a background 'server managed' process regularly checks for emails
and receives them to the MyOffice server. The process runs approximately every 15 minutes so you may experience
a slight delay in receiving mails.
The reason a 'server managed' process is used to receive emails is to substantially reduce your iPhone/iPad
network usage. When you log on to MyOffice all your emails will be instantly listed. There's no waiting for emails
to be received. Any emails you send will be sent instantly.
To configure an email account to server managed edit your user (Tools > User Admin) and tick the 'PDA Enabled'
checkbox. Then edit your email account (Tools > Email Accounts) and in the 'Server Managed' tab tick the 'Server
Managed' checkbox
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